MANAGING SUPPLIERS AND CUSTOMERS FROM OTHER CULTURES
Typical issues handled during a training session
Increase participants' awareness of unstated cultural assumptions, stereotypes and prejudices
Practical methods for improving cross cultural competence
Learning how to avoid stereotyping
Increase awareness of the origin of problems that could arise in dealing with people of another culture.
Learning to work effectively with diverse people, environments, corporate cultures, and issues.
Tools for managing one's own self by learning to identify the typical challenges in another culture
Conflict Resolution in a Diverse Context
Handling divergent management styles
In today's globalizing world we all deal with people from other cultures. People are unprepared to handle divergent viewpoints and behaviours conditioned by culture and this often creates tension.
Managing with partners, suppliers and customers from other cultures requires tools for understanding mindsets and behaviour patterns of different cultures as also skills for intercultural management.
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